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ONLINE ORDERING AND SHIPPING POLICY

 
FAST SHIPPING ON ORDERS OVER IN THE USA WITH TRACKING NUMBER
Packages are shipped by USPS, FEDEX or UPS in the United States. All packages are shipped with tracking numbers and are packaged discretely.  Please see shipping options and costs below.
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Shipping Options: 
Free Shipping for Orders over $140
Ground Delivery (3-7 days with Tracking with USPS)
$4.95 - $18.95

Priority Delivery (2-5 days with Tracking using Fedex or UPS)
$9.95  -$38.95

International Delivery (1 - 2 Weeks with Tracking using DHL)
$44.95-$75.00 USD
YES! WE SHIP INTERNATIONALLY with DHL !
Shipping rates include tracking to your country. VAT or Import Tax not include. Most times you will not be asked to pay a VAT.
Shipping Prices vary and are displayed at checkout.
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If you have questions about your order, please email us through our contact page.
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120 DAY MONEY BACK GUARANTEE: 
We are so confident you will be happy with Biotopic® products that we offer an Unlimited 120-Day Money Back Guarantee. Please see our refund page for more details. 
 
PAYMENT PROCESSING OPTIONS:
During checkout, you will have the option of using a Credit Card: Visa, MasterCard, Discover, Diners Club, JCB, or PayPal. Please fill the order form completely and submit your payment.
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ORDERING ONLINE:
All orders are processed within 24 hours and are often shipped the same day. Once picked up by our mail courier, your order is issued a tracking number which is emailed to your inbox. In some cases, It may take up to 5 days for tracking to activate. Your order will be delivered to your door or P.O. Box within 7 days.
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SSL PAYMENT SECURITY:
All transaction are encrypted and secure using VeriSign and Norton as a 3rd party provider.  All transfer of your payment information, including credit card handling, is done through a secure server using the Secure Sockets Layer (SSL) protocol.
DAMAGES / REFUNDS:
If your order arrives damaged or incomplete, just contact us and we will reship a new order within 24 hours free of charge. All orders purchased on this site are 120 days Risk-Free.  Click Here To Contact Us