For question about Biotopic® products please fill out the form below or email firstname.lastname@example.org. For inquires about shipments or tracking, please include your order number. Shipment in the USA generally take 3-5 days to arrive. All inquires will be answered by customer service representative within the next business day ( Monday - Friday 8am-6pm ET ). You can also call +1 (970) 315-2540 for order support.