100% Drug-Free. Clinically Proven Ingredients. Thicker, Fuller Looking Hair.™ 

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100% Satisfaction Guarantee

We are so confident you will be happy with Biotopic® products that we offer a 100% Satisfaction Guarantee. If you are not satisfied with your purchase,please contact our customer service:  support@biotopic.com

SHIPPING DAMAGES

If your order is lost in mail, arrives damaged, or incomplete, just contact us and we will reship a new order within 24 hours free of charge.  

CANCELLATIONS

Due to our fast processing time cancellation can only be made with 4 hours of order.

TRACKING NUMBER

All orders are processed within 24 hours and are often shipped the same day. Once processed, your orders is issued a tracking number which is emailed to your inbox after pick-up by mail courier. 

    PAYMENT PROCESSING OPTIONS

    During checkout, you will have the option of using a credit card: Visa, MasterCard, AMEX, Diners Club, or PayPal. Please fill the order form completely and submit your payment. All transaction are encrypted and secure using a 3rd party provider. 

      FAST SHIPPING FOR All ORDERS. ALWAYS FREE TRACKING

      We offer two shipping services for domestic purchases plus international shipping.

      • Ground Shipping with tracking ( 3-6 days) . This is generally shipped by USPS or UPS. 
      • DHL International with tracking. Allow 1-2 weeks for delivery. Customs may delay arrival. VAT not included.

      If you have questions about your order, please email us through our contact page.

       

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