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GET THICKER HAIR OR YOUR MONEY BACK

RISK FREE WITH OUR 60 DAY MONEY BACK GUARANTEE

  • Try for up to 60 days
  • If you’re not happy, return the bottles… even if empty
  • You'll receive a refund of the purchase price (less S&H)

We are so confident you will be happy with Biotopic® products that we offer an Unlimited 60-Day Money Back Guarantee. If you are not fully satisfied with your purchase for any reason, you can return you order within 60 days, even if the bottles are empty. Please contact our customer service to receive a link to our refunds processing page.  support@biotopic.com

SHIPPING DAMAGES

If your order is lost in mail, arrives damaged, or incomplete, just contact us and we will reship a new order within 24 hours free of charge.  For refunds, please see our policy above.

CANCELLATIONS

Due to our fast processing time cancellation can only be made with 4 hours of order.

TRACKING NUMBER

All orders are processed within 24 hours and are often shipped the same day. Once processed, your orders is issued a tracking number which is emailed to your inbox after pick-up by mail courier. Track your order here.

    PAYMENT PROCESSING OPTIONS

    During checkout, you will have the option of using a credit card: Visa, MasterCard, AMEX, Diners Club, or PayPal. Please fill the order form completely and submit your payment. All transaction are encrypted and secure using a 3rd party provider. 

      FAST SHIPPING FOR All ORDERS. ALWAYS FREE TRACKING

      We offer two shipping services for domestic purchases plus international shipping.

      • Ground Shipping with tracking ( 3-6 days) . This is generally shipped by USPS or UPS. 
      • 2-Day Express with tracking (2-3 business days with processing). This is shipped with DHL Express where available.

      International Orders 

      • DHL International with tracking. Allow 1-2 weeks for delivery. Customs may delay arrival. VAT not included.

      If you have questions about your order, please email us through our contact page.